We are a small-medium size business who have grown, and had to move from a basic home office to our business premises in central Auckland. We needed an I.T partner to help with this transition as it required a whole new set up. After some online research, we approached Jed I.T. Our knowledge of I.T was minimal, but Brendan was great at explaining simply what was needed in order to move forward for our business. Together we put a plan in place to have our office computers and systems set up, and to this day we have a great working relationship with Jed I.T. We have found them to be professional and reliable, especially if we have I.T issues that need to be resolved quickly. We recommend Jed I.T to anyone – whether it is a business or an individual looking for professional and dependable I.T support

“I find computer problems super frustrating. Before meeting Brendan at Jed I.T, I didn’t really understand or could keep up with the upkeep of my computer. As a result I had compounding I.T problems. My hesitations in using an I.T specialist was the language they often used – I felt confused with all the jargon. Jed I.T explained and delivered on all aspects of the support I needed. My I.T life is far better as I have a trusted partnership with Brendan and his team. I know he has my back with all things computer and internet related, and he did go out of his way to fix and solve my problems super fast.”

“I recommend Brendan at Jed I.T for several reasons… if he doesn’t immediately know the answer he will find out; he is very quick to respond to “help” enquiries; he has helped me to save money and has recommended & updated my office program. And to top it all off Brendan’s charges are very competitive. It is so comforting to know you have an I.T specialist who knows his stuff, and is reliable.”

“Thanks for your help, Brendan, I feel my computer transactions are quite a lot safer now.”

“Dealing with Brendan in sourcing a laptop that fit my budget and system requirements was very easy. Brendan helped me understand the technology I was taking on board, made my experience easy and with full peace of mind. It was also way cheaper than I expected.”

“I wouldn’t hesitate to use Jed I.T again – it took over a month for us to decide to get help, and I only wish we’d done so sooner! I’d been struggling with Outlook on my PC, which had stopped downloading my emails on one account, and was in a big muddle with other spurious accounts that we couldn’t delete. Brendan used remote access to get to our computer (he didn’t need to come over), and very carefully checked he understood the problem and, more importantly, what we wanted him to do and what not to do. He was patient and didn’t make me feel stupid for asking simple questions. He totally solved the problem and I’m so relieved. He was speedy and professional. I thought it would be really expensive and difficult, but it was really reasonable and so quick and straightforward! I highly recommend using them.”

“First off , Brendan is a real efficient worker . Secondly the Wi-Fi booster made my life so much easier, I can access the internet in every corner of the house! With the original router I needed to actually physically get up and move closer to it to access YouTube.”

“Brendan took on Apple for me. I had mislaid the password for my iPad and despite answering all the security questions correctly, i couldn’t open it. Brendan was very patient, and rang Apple several times. They eventually saw reason. I was very grateful to have the iPad back and going again. I cant’t thank Brendan enough. Many thanks”

“Small business owners! I can highly recommend Brendan from Jed I.T for any I.T issues plaguing your business. Brendan came out to help me sort my hideously unreliable internet connection to my home office studio down the back of our property. He understood immediately what my issue was, and was super helpful in suggesting solutions for me, and really patient as I worked through what was going to work the best for us. Super Fast Service, Super Efficient Solutions, Super Friendly to deal with and Super Great Communication – Super all round really! Brendan is now my go to I.T guy, no question is too small or too stupid, and he takes him time to make sure I fully understand and have systems and I.T processes that actually work for me! So great as a small business to have someone like him on-hand!”

“Thanks Brendan for the wonderful service you provided. We now have first class Wi-Fi throughout the house. I would highly recommend your company to anyone having difficulty with their Wi-Fi”

“Jed I.T are awesome – they are very easy to deal with, and very knowledgeable!! I definitely recommend them!!”

“If you want a superb option for your needs, value for money, immediate implementation and availability, then Jed I.T are your solution. Communication is fast, with easy to follow explanations for the non-tech-minded individuals and a friendly service. I highly recommend Jed I.T.”

“Brendan from Jed I.T is fantastic to work with. He upgraded my workstation laptop to run Windows 10.

I also have a package with Jed I.T that includes 2 laptops backing up constantly.

This gives me peace of mind, as I have at least one of my laptops in the car most days, and I am at risk of losing days of work at a time if it gets stolen, or if I drop it.

Brendan is a pleasure to work with & he really knows his I.T stuff.”

“I highly recommend Brendan Richardson from the Jed I.T.

Having just the one Apple laptop which I use for both work and private, I was anxious about my private emails and documents potentially being accessible to work computer technicians.

I was anxious about what I didn’t know about technology, company back up systems (of which I have an Apple box backup thingy in my home office) etc. and being about to embark on some personal coaching, it was important to me that confidentiality and privacy be ensured.

Brendan listened to my needs, asking any questions necessary to ensure complete clarity before offering and explaining various solutions for me to choose from.

I highly recommend Brendan for his expertise and his quick execution of logical, cost effective solutions.”

Great service and value! I highly recommend Brendan with his efficiency, and great communication which made it super easy and got me back to work quick! Thanks for setting up my tablet!

Replacing the battery on my MacBook was fast and easy. Great service!

Had amazing service with supplying some product for a customer of mine. Meeting all his requirements, which were well above my level of knowledge in specific I.T products